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Magic In The Room

Jul 28, 2020

Storytelling coach, podcast host and author Sarah Elkins joins Luke and Hannah to discuss how the stories of our lives provide clues to finding purpose. A big takeaway is how the stories we tell ourselves and others impact the way we show up in the world, and how we lead ourselves and our teams.


Jul 21, 2020

Trust takes courage. Accountability takes courage. Leadership, by its very nature, is a courageous act. In this episode, Chris, Hannah  and Luke share personal examples of courageous moments, and discuss what it means to have the courage to step out beyond the comfort zone so we can get into the growth zone.


Jul 14, 2020

To ensure the type of accountability needed to execute successfully, we should focus both on how accountable we ourselves are, and on inviting accountability from others. In this episode, Luke, Chris, and Hannah explore what accountability is, and how to achieve higher levels of accountability for ourselves and our teams.


Jul 7, 2020

In this episode, Hannah, Chris and Luke explore the question “what is service?” and outline the three elements of an exceptional service experience. Stay tuned to the end for a special bonus: personal experiences with brands providing the best, and not-so-great service experiences!